Effective Date: March 6, 2026 | Last Updated: March 6, 2026
1. Introduction
Grozah Auto Lab (“we,” “us,” or “our”), located in Los Angeles County, California, values your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or use our services, in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
2. Information We Collect
In the past 12 months, we may have collected the following categories of information:
- Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or phone number.
- Commercial Information: Records of vehicles serviced, products purchased, or other purchasing or consuming histories.
- Internet Activity: Browsing history, search history, and information regarding your interaction with our website.
- Vehicle Information: Make, model, year, VIN, and license plate number for service purposes.
- Visual Information: Photos or videos of your vehicle taken at our facility for service documentation or marketing (with your consent).
3. Purpose of Collection
We use the information we collect to provide automotive repair and service, communicate with you about appointments and estimates, market our services, improve the functionality of our website, and comply with applicable legal obligations.
4. Disclosure and Sale of Information
We do not sell your personal information to third parties. We may share information with service providers who perform work on our behalf (such as payment processing or IT support), and these providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
5. Marketing Communications
No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
6. SMS Terms and Conditions
By providing your phone number, you may receive text messages regarding your vehicle repair, appointment reminders, and claim or service updates. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for assistance.
7. Your California Privacy Rights
If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, to correct inaccurate information, to opt out of the sale or sharing of your personal information, and to be free from discrimination for exercising any of these rights. To exercise any of these rights, please contact us using the information below.
8. “Do Not Track” Signals
Our website currently responds to Global Privacy Control (GPC) signals and standard “Do Not Track” browser settings.
9. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
10. Contact Information
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Email: service@grozah.com
Phone: +1 (424) 474-3300
Address: 11001 S Prairie Ave, Inglewood, CA 90303